Terms and Conditions of Booking a Workshop
1. A non-refundable deposit of £100 is required at the time of booking and must be sent with the completed booking form.
2. The balance of the workshop price is due 6 weeks prior to the workshop start date. Should this final payment fail to reach us by the date specified, we reserve the right to treat the booking as cancelled and retain the deposit. If a booking is made 6 weeks or less prior to the departure date then the full amount is payable at the time of booking.
3. Any cancellation by the client must be made in writing. The date on which the letter is received by us will determine the cancellation charge. This charge is expressed as a percentage of the total workshop price, and is: 8- 6 weeks before start date 50%; 6 - 4 weeks before start date 75%; 4 weeks or less before start date 100%.
4. The receipt of a deposit does not imply acceptance of a booking. We will confirm our acceptance of your booking in writing, and it is at the time we send out this confirmation that a contract comes into existence between us.
5. Woodrising Environmental Photography reserves the right to alter or cancel any workshop. Should an alteration or cancellation become necessary, you will then have the choice of accepting the change, taking an alternative workshop (and where this is of a lower price we will refund the difference), or withdrawing from the contract and accepting a refund of all monies paid toWoodrising Environmental Photography. In addition, in the case of cancellation and where cancellation is not due to force majeure as defined below, we will pay you compensation on the following scale: more than 8 weeks before departure nil; 8 - 6 weeks before departure £10 per person; 6 - 4 weeks before departure £15 per person; 4 weeks or less before departure £25 per person. For the avoidance of doubt, as Woodrising Environmental Photography is not party to any travel bookings you make yourself and has received no payment for the same, we will not refund the costs of your travel in the event of holiday cancellation. You are referred to clause 15 below.
6. Force majeure is unusual and unforeseeable circumstances beyond our control, such as war or the threat of war, riots, terrorist activity, civil strife, industrial disputes, natural or nuclear disaster, fire, flood or adverse weather conditions.
7. In the event of the specified tutor being unable to attend due to illness or other circumstances beyond our control, another tour leader will be provided. If this is not possible, then the holiday will be cancelled and the provisions of clause 5 will come into effect.
8. We reserve the right to change any of the prices, service or other particulars of the workshops at any time before we enter into contract with you. If there is any change, we will notify you before we enter into such contract.
9. If you have special dietary or other requests, you should inform us of these prior to departure. We will advise the relevant supplier of your requirements, but we cannot guarantee that such requests will be met, and will have no liability to you if such requests are not met.
10. To ensure compliance with the Package Travel Regulations in the event of insolvency, all customers’ payments will be paid into a Trust account.
11. Travel arrangements prior to and following the workshop are the client’s responsibility and Woodrising Environmental Photography is not responsible for any expenses, loss or other damage caused to you by the acts or omissions of the carrier. You are referred to clause 15 below.
12. The type of workshops we offer requires flexibility and must allow for alternatives. For this reason the outline itinerary and workshop description must be taken as an indication of what may take place on the workshop, and not as a contractual obligation.
13. Woodrising Environmental Photography does not accept liability for any loss or additional expense caused by delay or interruption to travel services through weather conditions, civil disturbance, industrial action, strikes, wars, floods or sickness. Such losses or additional expenses are the responsibility of the passenger.
14. The client must communicate any perceived failure in the performance of this contract on the spot to the workshop leader thus giving the workshop leader the opportunity to achieve a satisfactory solution. Should this not be possible, you should make your complaint known to us in writing within 28 days of the completion of the workshop.
15. It is a term of the contract between us that you will obtain the appropriate travel insurance cover. The insurance must cover the loss, expenses and damages arising from, including but not limited to, the cancellation of the holiday (whether in whole or in part), personal accident and injury, medical and repatriation costs (for overseas workshops), loss of baggage and personal money and belongings and flight cancellations and delays.
16. In the unlikely event that we become unable to provide a significant proportion of the services you have booked after the start of the workshop, we will make alternative arrangements for you at no extra charge, or if this is impossible, we will provide you with transport back to the point of departure , and a pro rata refund for the cost of the remainder of the workshop. In addition, if appropriate, we will pay you compensation of an amount which is reasonable taking into account the circumstances, and which is not covered by the terms of your own travel insurance as per clause 15 above.
17. By signing the booking form, you are agreeing to accept all the above conditions. The person who signs the booking form does so on behalf of all the individuals included on it, so that all are bound by the booking conditions.